Contact Xiangyu Tape
Tell us what you need to bond, seal, insulate or convert. Send a drawing if you have one and our Shenzhen team answers in English.
Talk to our team
For quotations, material questions and sample requests, email is the fastest route. Include the application, substrate and annual volume if you have them.
Send an enquiry
Fields marked * are required.
What to put in the first message
The route you choose matters less than the detail you send. This is what we need to stop asking questions and start proposing material.
A first enquiry that names the two surfaces, the load and the environment can usually be answered with a shortlist in the same reply. One that says only "we need double-sided tape" needs a second round before anyone can price it.
You do not need a drawing, a grade name or a specification to start. Describe the joint and the failure you are trying to avoid, and we will tell you what we still need.
| What you have | Send this | What comes back |
|---|---|---|
| A failed joint, no drawing | Photo of the part and the tape, the two substrates, where it is used, how long it held | A shortlist of constructions, the likely failure mode and a test plan to confirm it |
| A dimensioned drawing | PDF plus DXF or STEP if you have them, material or performance requirement, annual quantity | A quote for the part: material, tooling route, tolerance source, packing and terms |
| A brand and grade to match | Grade code, the market you buy it in, the documents your tender needs | Availability through our channels, the converting we would do, and the document position |
| A supplier to replace | The current construction as you understand it, the volume, what is going wrong | A comparison with the trade-offs stated, samples for your own test |
| A private-label program | Artwork or the label you want, roll format, target market | What the label may claim, minimum quantity for the packaging, and the artwork approval path |
| Only an idea | What you are building and what the tape has to survive | A material direction, the questions a specification will have to answer, and whether this is a job we can take |
Which channel to use
All four reach the same Shenzhen team. Pick the one that matches how urgent and how long your question is.
Email for anything with attachments
yantian0606@gmail.com is the best route when there is a drawing, a specification or a document request. One enquiry per project keeps the thread searchable for both sides, and files can be sent before a form is filled in.
The web form when you want structure
The form asks for the fields a quotation needs — company, country, product family, application, volume — so the first reply can be a proposal rather than a set of questions. Attachments up to 10 MB can go with it.
WhatsApp for a short question
Use +86 135 5486 3137 for a quick check: a photo of a part, a question about a grade, confirming a courier detail. It is the fastest channel and the worst place to hold a specification.
Phone when something is on fire
A line-quality problem, a shipment held at a port, a batch that does not match the sample. Call, and we will pull the work order and the batch record before we answer.
What we ask before quoting
These are the seven inputs that decide a construction. If you can answer six of them, the seventh is usually what our reply asks about.
- The two surfaces being joined, and any coating, oil or release agent on them
- Whether the bond is permanent or removable, and what "removable" has to survive
- The load: peel, shear, compression, or a part that must simply stay put through vibration
- The temperature range the joint sees, including the low end at application, not only service heat
- The part format: roll, sheet, cut piece, on liner, kitted, or a construction laminated in-house
- Annual volume and first-order volume, because they change the tooling route before they change the price
- Destination country and the documents your quality team needs to approve a material
What happens after you send it
Read by the people who run the machines
Enquiries are triaged by the converting team, not by a sales desk. The first question is always which construction and which cutting route, because that decides everything else.
A reply that names what is still open
A quote states the tolerance source, the tooling route, the sample format and the document position. Anything not yet confirmed is written as an open item rather than left vague.
Two or three options, not a catalogue
Where there is a genuine choice, we set out the trade-off: adhesion versus removability, thickness versus cost, stock grade versus lamination.
A file that stays on the project
The enquiry, the drawings, the sample record and the quotation sit together, so a reorder or an audit question does not start from the beginning.
Contact questions buyers actually ask
Do you have a fixed reply time?
Do you answer in English?
Can I get a quote without a drawing?
Where are you, and can we visit?
Is the address on this site the registered one?
Send it to the page that matches the question
Prefer to send a drawing first?
Email it to yantian0606@gmail.com with the material and volume. We will come back with a proposal.